sunburstDIGITAL AGENCY
Let's make something
A forensic glass instrument examining an isolated damaged component
WORDPRESS REPAIR / PERTH

Broken isn’t
the end.

Find what happened. Repair the cause. Harden what remains. Specialist care through Website Rescues.

Follow the recovery
SCROLL INTO THE WORK01 — 03
01 / THE THINKING BEHIND IT

Diagnose before changing.

Find the fault and agree a safe recovery path.

Repair. Recover. Harden.
Give the site you own a better chance. A broken page, a plugin conflict or a suspected compromise needs more than another plugin. We diagnose what is happening and agree the right work before changing the live site.

A damaged website component isolated, examined and repaired in a controlled glass workshop before returning to the site
THE IDEA, MADE VISIBLEA controlled repair bench: investigate, repair, verify, then restore.
01 / REPAIR IS A PROCESS

No guessing.
No patch-and-pray.

Isolate the problem, inspect the cause and test the repair. The work is deliberate because a quick cosmetic fix can leave the real fault behind.

  1. 01

    Understand.

    Review the fault, the available access and recovery options. If compromise is suspected, investigate the wider picture.

  2. 02

    Contain & repair.

    Choose appropriate isolation, preserve relevant evidence and address the cause. Keep visitors away from known unsafe content while the problem is handled.

  3. 03

    Verify & restore.

    Check the affected functions, review the repair and retest the relevant controls before returning the site to normal service.

  4. 04

    Learn & harden.

    Use the findings to reduce avoidable exposure and improve the care plan. A repaired symptom is not the end of the job.

A RECOVERY PATH, MADE VISIBLE
VISITORSPeople first.
WEBSITEInvestigate.
RECOVERY COPYStored separately.

Suspected compromise? Assess exposure and protect visitors while the cause is investigated.

Illustrative process. Response and recovery depend on the incident and agreed scope.
02 / FEWER EASY OPPORTUNITIES

Beyond the
default setup.

We look at what is exposed, who can reach it and what happens if something fails. Access restrictions, relevant updates, careful configuration and recovery options work together.

Where the site stores contact information, we assess encryption, key handling and access controls. Concealing an entry point can add friction, but it never replaces patching or proper permissions.

We prepare for attempts. We don’t sell “unhackable”.

03 / WEBSITE RESCUES DOES THE SPECIALIST WORK

Recovery is one chapter.
Care is the next.

Assess.

A small external scan is a starting point. A paid deep audit examines the agreed scope and records the findings before remediation is quoted.

Optimise & harden.

Agreed repairs, improvements and hardening follow the assessment. We verify the work and explain what remains.

Overwatch.

Only a site that meets the onboarding requirements moves into ongoing monitoring. Recovery, backups and response responsibilities are part of the care agreement.

Two separate data capsules on independent stone islands
A COPY OUT OF REACH.

Website Rescues is the specialist repair, recovery and monitoring business within the Sunburst Digital group.

Visit Website Rescues for scans and assessments
04 / REPAIR OR REBUILD?

We’ll work with
what makes sense.

We absolutely repair and improve existing WordPress websites. When the foundations are useful, keeping them may be the sensible choice.

We don’t build new WordPress websites. New builds use an approach with fewer exposed systems, shaped around the actual requirements. If a rebuild would serve you better, we explain why before you commit.

Website revamps
LET’S FIND THE FIT

Something
not right?

Send the website address and describe what you’re seeing. Please don’t email passwords or sensitive customer information.

Let’s chatWhat you need to know